Palace e-Commerce Solutions


In your store you can offer a higher level of customer service and support by answering live customer questions, conducting auditorium events and visually merchandising new products.



"PalacePresents will let us further build our community via regularly scheduled special events, product launches, and training sessions. The only other place our customers would be able to do this is offline, in our physical stores."

Steve Gere
Manager of Intranet Merchandizing
Egghead Computer



Palace Solution

  • Graphical environment and navigation facilitate routine tasks such as going from department to department, selecting the product of interest, and requesting assistance
  • Use PalacePresents for live events, vendor days, product demonstrations, and new product launches
  • 'Bots allow the host to answer frequently asked questions
  • Live sales personnel respond to customer inquiries
  • Links to existing web-based online store and electronic order form